Privacy & security FAQ
Short answers to the questions school IT teams, security reviewers and careful hosts ask us most. The privacy policy has the full legal version.
Who handles what
Questions and answers
Where is RiLiFi data stored?
RiLiFi is hosted on VPS cloud servers located primarily in the United States. Data is encrypted in transit and at rest. The privacy policy covers international transfers.
What does RiLiFi anonymous mode record?
When "Ask for a name" is off, RiLiFi attendees skip the name screen and no name is collected. Each response is tracked by a random ID so votes and answers can be counted.
Who can see attendee names in RiLiFi?
RiLiFi only collects names when "Ask for a name" is on. Then they appear in the session history. In Q&A the report also lists who upvoted, and in word clouds it shows who sent each word. With the setting off, there are no names to see.
Do RiLiFi attendees need an account?
No. RiLiFi attendees join with a PIN, QR code or link. Only hosts create accounts.
Can I export my RiLiFi data?
Yes. RiLiFi session overviews and leaderboards export to CSV. For a full copy of your account data, email hello@rilifi.com.
How do I delete my RiLiFi data?
Email hello@rilifi.com from your account address. RiLiFi responds to privacy requests within 30 days.
Who handles RiLiFi payments?
Paddle is the merchant of record for RiLiFi and processes payments on our behalf.
If this did not solve it, email hello@rilifi.com with what you were trying to do.